Step into the clinic.走入问诊堂。
Sit with a licensed TCM practitioner from wherever you are. Pulse, tongue, and intake — all in a single quiet conversation.无论身在何处，与持证中医师对坐。脉象、舌诊、问诊——一次平静的对话之中。
Our practitioners are taking new patients.我们的医师正在接诊新患者。
Pick a quiet moment.选一个安静的时刻。
Which service is right for you?哪一项服务 适合您？
AI Wellness AssessmentAI 健康评估
TCM Consultation中医问诊
Herb Shop中药房
Not sure? Start with the free wellness assessment — your practitioner can recommend the next step.不确定？先从免费健康评估开始 —— 医师会推荐下一步。
Discover your TCM constitution发现您的 体质类型
Upload a tongue photo or answer a short questionnaire. AI generates a TCM wellness insight, then a licensed practitioner reviews it before it reaches you. Educational guidance, not a medical diagnosis.上传舌头照片或填写简短问卷。AI 生成中医健康洞察，由持牌医师审核后送达。为健康教育，并非医疗诊断。
How it works流程
- Take a tongue photo OR complete a 10-question constitution quiz (your choice — or do both for a fuller picture).拍摄舌头照片或完成 10 题体质问卷（任选 —— 或两者皆做，获得更完整评估）。
- Our AI generates a wellness insight describing your TCM constitution and any patterns it detects.AI 生成健康洞察，描述体质类型与检测到的模式。
- A licensed TCM practitioner reviews the AI output and adds their own clinical notes before publishing it to you.持牌中医师审核 AI 输出，加上临床备注后发布。
- You receive the wellness report in your portal — typically within 24 hours of submission.于入口收到健康报告 —— 通常于提交后 24 小时内。
Pricing收费
Common questions · 常见问题
How accurate is the AI assessment?AI 评估的准确度？
The AI provides TCM wellness insights based on tongue imaging and questionnaire responses. It's a starting point, not a diagnosis — a licensed practitioner always reviews and refines the output before you see it. For active health concerns, book a video consultation.AI 根据舌诊影像与问卷生成中医健康洞察。这是起点，并非诊断 —— 持牌医师会审核并修正后再送达。如有具体健康问题，请预约视讯问诊。
Is my tongue photo private?舌头照片是否保密？
Yes — your photo is stored encrypted in your portal and only shared with the practitioner reviewing your assessment. PDPA-compliant. You can delete it any time from Settings.是的 —— 照片于入口加密储存，仅与审核您评估的医师共享。符合 PDPA。您可随时于设定中删除。
Sit with a real TCM practitioner与真正的 中医师对话
Video consultations with licensed TCM practitioners. Tongue, voice, observation, and detailed history-taking — applied to your concern. The practitioner can issue herbal prescriptions if needed, dispensed by our partner pharmacy. In-person consultations coming soon.与持牌中医师视讯问诊。望闻问与详细问诊 —— 依您的情况进行。如需要，医师可开立中药处方，由合作药房调配。亲诊服务即将推出。
How it works流程
- Book a slot in your portal — choose your preferred language, and (optionally) a specific practitioner.于入口预约时段 —— 选择偏好语言，可指定医师。
- Arrive on time: click the consultation link in your portal at the appointed slot.准时上线：依约点击入口的问诊连结。
- The practitioner conducts the consultation — typically 15–20 minutes per session.医师进行问诊 —— 每次约 15–20 分钟。
- You receive a written case record + (if applicable) a herbal prescription that goes directly to the partner pharmacy for dispatch.您收到书面病历与（如需要）药方；药方直接送至合作药房调配出货。
Pricing收费
Common questions · 常见问题
Will I see in-person consultations later?未来会有亲诊服务吗？
Yes — in-person consultations are on our near-term roadmap. We're starting video-only at launch so every patient gets the same quality experience regardless of where they live in Malaysia. When in-person opens, we'll announce locations, pricing, and booking flow ahead of time.会的 —— 亲诊服务在我们短期计划中。公测期先采视讯以确保品质一致。开放时会提前公告地点、收费与预约流程。
How long is a consultation?问诊时长？
Each consultation runs about 15–20 minutes — focused, efficient, and led by a licensed TCM practitioner. Complex concerns may need a follow-up.每次约 15–20 分钟 —— 由持牌中医师主导。较复杂的情况可能需要复诊。
What if I need to cancel or reschedule?如需取消或改期？
More than 24 hours before: full refund. Within 24h, more than 2h: 50% refund. Within 2h or no-show: no refund. Reschedule up to twice for free if more than 24h out.24 小时前取消：全额退款。24 小时内、2 小时前：退 50%。2 小时内或未出席：不退款。24 小时前可免费改期最多两次。
Can I bring previous medical reports?可以提供过往医疗报告吗？
Yes — and we encourage it. Upload them to your portal before the appointment. Recent blood tests, imaging, and current Western prescriptions help the practitioner see the full picture.可以 —— 并建议您这样做。问诊前请上传至入口。近期血液检查、影像报告、目前西药资讯有助于医师了解整体情况。
Quality herbs to your door优质中药 配送到家
After your consultation, your practitioner's herbal prescription goes directly to our partner pharmacy. A licensed pharmacist double-checks every order before dispatch. Over-the-counter herbal supplements also available without prescription.问诊后，医师处方直接送至合作药房。持牌药师于出货前复核每笔订单。亦提供无需处方的保健中药。
How it works流程
- Your practitioner issues a herbal prescription during or after the consultation.医师于问诊中或之后开立处方。
- The prescription routes to our partner pharmacy for dispensing.处方传送至合作药房调配。
- A licensed pharmacist double-checks the herbs, dosage, and any drug interactions.持牌药师复核中药、剂量与药物交互作用。
- Herbs are packaged and shipped to your address — usually within 1–3 business days in Klang Valley.中药包装后配送至您的地址 —— 巴生谷通常 1–3 个工作天送达。
Pricing收费
Common questions · 常见问题
Are the herbs T&CM-licensed?中药是否经 T&CM 认可？
Our partner pharmacy is licensed by Malaysia's T&CM Council and sources herbs from registered suppliers. Every prescription is dispensed by a licensed pharmacist.合作药房由马来西亚 T&CM 理事会认可，中药来自注册供应商。每笔处方均由持牌药师调配。
Can I refill a prescription?可以续配处方吗？
Yes — your practitioner can authorise refills directly in your portal. Some formulas require a follow-up before re-issue.可以 —— 医师可于入口直接授权续配。部分配方需先复诊。
Questions across all three关于三项服务
Do I need to do the wellness assessment before booking a consultation?预约问诊前需先做健康评估吗？
No — they're independent. You can book a consultation directly. But if you've done the assessment first, your practitioner has more context entering the session.不需要 —— 两者独立。可直接预约问诊。若先完成评估，医师于问诊时有更多参考。
Are my records private across the three services?三项服务之间记录是否保密？
Your data lives in one secure portal. Practitioners and the pharmacist see only what's relevant to their role — practitioners see your assessment + history, the pharmacy only sees the prescription. PDPA-compliant throughout.资料于同一安全入口。医师与药师仅查看与其职责相关之资讯 —— 医师查看评估与病史，药房仅查看处方。全程符合 PDPA。
What if I have a Western medical condition?若同时有西医疾病？
TCM and Western medicine can complement each other. Bring your current Western prescriptions and recent reports — our practitioners will note any interaction concerns. We always recommend consulting your Western doctor for chronic conditions.中西医可互补。请提供现服西药与近期报告 —— 医师会留意药物交互。慢性病请持续咨询您的西医师。
Begin with the step that fits you.从 适合您 的一步开始。
Free wellness assessment, video consultation from RM 35, or prescription-linked herb shop — all under one roof.免费健康评估、RM 35 起的视讯问诊、处方对接的中药房 —— 一站完成。